Terms and Conditions

By placing this order you agree to the following terms and conditions:

Offer for new residential customers only.

If you cancel your order prior to installation, we will issue a full refund.

Within 30 days of provision of DIRECTV equipment to you, or on the date that the professional installer has installed or is prepared to install your DIRECTV equipment, whichever is sooner, you agree to activate each and every DIRECTV Receiver ordered by you or provided to you with any DIRECTV base programming package (valued at $29.99 per mo. or above).

YOU WILL ACTIVATE ALL OF THE DIRECTV SYSTEM EQUIPMENT IN ACCORDANCE WITH THE EQUIPMENT LEASE ADDENDUM OR YOU MAY BE CHARGED A FEE OF UP TO $150 PER RECEIVER NOT ACTIVATED.

You must activate and maintain DVR service for 12 consecutive months ($5.99/mo.) if you purchased a DVR or HD DVR. In certain markets, programming and pricing may vary. DIRECTV PROGRAMMING AND PRICING SUBJECT TO CHANGE AT ANY TIME.

You accept the $4.99/mo. lease fee for the second and each additional receiver.

Your receiver must be continuously connected to a land-based phone line to activate your receivers and to allow pay per view ordering by remote control.

If you fail to maintain your programming commitment, you agree that DIRECTV may charge you a prorated fee of up to $150 for standard equipment or $300 for advanced receivers within 7 days of downgrading or disconnecting your programming.

Leased equipment must be returned upon disconnect. If you do not return equipment, DIRECTV may charge a fee of up to $55 per standard, $200 per DVR, $240 per HD and/or $470 per HD DVR.

If you cease to be DIRECTV's customer for any reason (whether voluntarily or involuntarily), you must call DIRECTV within five (5) days after the termination of your DIRECTV programming services to (i) make arrangements for DIRECTV to pick up all of your DIRECTV equipment; or (ii) obtain information from DIRECTV necessary to arrange for a ground or air freight service to pick up and deliver all of your DIRECTV equipment to DIRECTV.

You and DIRECTV agree that any dispute arising under or relating to your agreements or service with DIRECTV, which cannot be resolved informally, will be resolved through binding arbitration as fully set forth in the DIRECTV Customer Agreement (a copy is sent with your first bill but may also be viewed at DIRECTV.com). Arbitration means you waive your right to a jury trial.